Corporate Social Responsibility

Corporate Social Responsibility at KiWi Power

KiWi Power is committed to promoting sustainability. Concern for the environment and promoting a broader sustainability agenda are integral to KiWi Power’s professional activities and the management of the organisation. We aim to follow and to promote good sustainability practice, to reduce the environmental impacts of all our activities and to help all our stakeholders including investors, customers, employees, partners, supply chain participants, the community and the environment do the same.

At KiWi Power our business is founded on the need to provide a cleaner, greener and sustainable method of balancing the supply and demand of energy on our national grid. We work to integrate our business approach to contribute to sustainable development by delivering economic, social and environmental benefits to all stakeholders.

Our Vision

To lead the way in managing electricity demand through technology and be where people go to be smart with energy.

Our Mission

To provide the best in class demand management solutions enabling our global customers and partners to sustainably manage their electricity consumption. We will achieve this by taking complex technology and policy and turning them into simple, commercial products for use every day around the world to make grids smarter. We will accomplish this by living out our four company values.

Our Values

We keep things simple

  • ​by removing unnecessary complexity and creating uncomplicated solutions
  • by communicating in a straightforward way
  • by operating a lean approach using technology and human ingenuity to improve and streamline how we do things
 

We collaborate

  • by being adaptable and action orientated, striving to build engaged, long term relationships founded on trust and mutual respect
  • by challenging with respect, listening and then taking action to deliver the best outcome and results
 

We pioneer

  • by leading the way in providing an innovative approach and a fresh perspective
  • by innovating to do things better
  • by challenging ourselves, our clients and our partners to think differently and influence change
 

We do what's right

  • We believe in being open and transparent and actively share our ideas to benefit the greater good
  • We pride ourselves on thinking long term and make decisions based on what’s best for now and the long term for our environment and our stakeholders
  • We accept we won’t get it right every time, but strive to work with integrity and dowhat’s right, not just what's easiest
  • We are considered, pragmatic and quietly confident in our decisions
 

Our guiding principles are:

  • To comply with, and exceed where practicable, all applicable legislation, regulations and codes of practice.
  • To integrate sustainability considerations into all our business decisions.
  • To ensure that all staff are fully aware of our Sustainability Policy and are committed to implementing and improving it.
  • To minimise the impact on sustainability of all office and transportation activities.
 

In practical terms this means we conduct ourselves in the following ways:

Working practices

  • We recognise the wide range of stakeholders involved in our business and we are committed to maintaining high standards in our dealings with all parties. We aim to demonstrate these standards and responsibilities through all our actions and within our corporate policies.
  • We commit to conducting ourselves and our operations in a manner that considers all elements of our business, our team, our clients and partners as well as our environment. We pride ourselves on thinking long term and make decisions based on what’s best for now and the future of our environment and relationships with others.
  • We protect all stakeholders by providing a safe and healthy work atmosphere.
  • We take all feedback that we receive from our stakeholders seriously and, where possible, maintain open dialogue to ensure that we fulfil and exceed the requirements outlined within this policy.
  • We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
  • Undertake voluntary work with the local community, schools and / or environmental organisations to share our experience and impress the importance of this approach on future generations entering the workforce
 

Travel and meetings

  • Walk, cycle and/or use public transport to attend meetings, site visits etc, apart from in exceptional circumstances where the alternatives are impractical and/or cost prohibitive.
  • Promote a bike to work scheme that encourages staff to purchase and use bikes as transportation when possible. We provide secure and safe space at our offices for bikes to be stored.
  • Avoid physically travelling to meetings etc where alternatives are available and practical, such as using teleconferencing, video conferencing or web cams, and efficient timing of meetings to avoid multiple trips. These options are also often more time efficient, while not sacrificing the benefits of regular contact with clients and partners.
  • To reduce the need to travel to meetings and elsewhere, and facilitate regular client contact, we will provide a web cam to clients free of charge for the duration of a project where appropriate.
  • Reduce the need for our staff to travel by supporting alternative working arrangements, including home working etc, and promote the use of public transport by locating our offices in accessible locations.
 

Purchase of equipment and consumption of resources

  • Minimise our use of paper and other office consumables, for example by double-siding all paper used, and identifying opportunities to reduce waste.
  • As far as possible arrange for the reuse or recycling of office waste, including paper, computer supplies and redundant equipment.
  • Where possible to enslist suppliers who operate sustainable practices in line with our own - for instance professional printers and marketing materials are printed on recycled paper and inks and sealants from sustainable sources
  • Reduce the energy consumption of office equipment by purchasing energy efficient equipment and good housekeeping.
  • Installing a battery in our offices to allow us to purchase and use energy sustainably and efficiently
  • Seek to purchase electricity from a supplier committed to renewable energy.
 

Specific policy considerations:

Equality

KiWi Power believes that the promotion of equal opportunities in employment enhances the overall success of the business. The company opposes all forms of unlawful or unfair discrimination or harassment on the grounds of race, religion, colour, nationality, ethnic or national origin, sex, sexual orientation, marital status, age or disability.

All possible measures will be taken to ensure that individuals are treated equally and fairly and that decisions on recruitment, selection, training, promotion and career management are based solely on objective and job related criteria. The company requires all employees to abide by this.

Individuals will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have exercised any right protected by law.

Ethical Conduct

KiWi Power is a socially responsible business we expect every employee to share the responsibility of knowing and accepting the principles of integrity and ethical behaviour.

KiWi Power is obligated to understand the basic principles and the specific policies that govern company operations. As a minimum we adhere to these basic principles; working hours are not excessive, no discrimination is practised, living wages are paid, working conditions are safe and hygienic and employment is freely chosen.

Anti-bribery and Corruption

KiWi Power complies with all anti-bribery laws. An act can be construed as a bribe if there is payment, the offering of payment or the promise to pay money or anything of value. KiWi Power does not allow gratuities, favours, loans or any other accommodations from its suppliers or customers that are offered free of charge or at less than market value.

Payments of any kind to customers intended to induce sales, purchases or special favours are prohibited. This includes any form of direct or indirect payment for these purposes to the employees of a business or government or to their relatives.

Antitrust and Competition

KiWi Power prohibits any agreement between itself and its competitors to fix prices for its goods and services or divide markets. Any other agreements that eliminate or restrict competition with competitors are prohibited.

Whistle Blowing

KiWi Power supports workers who raise protected disclosures. Employees do not victimise, subject to detrimental treatment or retaliate against other employees who have made a protected disclosure.

The Public Interest Disclosure Act 1998 protects employees who raise legitimate concerns about specified matters provided certain criteria are met. The Act makes provision about the kinds of disclosure which may be protected and the circumstances in which disclosures are protected. These rules are therefore intended to comply with the Act by encouraging employees to make disclosures about fraud, misconduct, bribery or other wrongdoing to KiWi Power, without fear of reprisal, so that problems can be identified, dealt with and resolved quickly.

Sustainability – Protecting the Environment

The company respects the needs and concerns of the communities in which we live and work. Recycling and energy conservation and waste minimisation, are integral business requirements.

Our services and facilities incorporate safety and environmental management systems. This is done to ensure continuous improvement and specific measures to prevent pollution, protect health and safety, and enhance the environment.

We strive to use low impact technology solutions to minimise our company impact on the environment and that of our clients.

Management Systems

KiWi Power is accredited to the following international standards:

  • ISO9001:2008 – Quality Management
  • OHSAS18001:2007 – Occupational Health and Safety

We are accredited by ISOQAR who are a UKAS accredited company. These accreditations show that we as a business commit to and practice certain standards in our operations to demonstrate 'best practices' to our stakeholders.