Frequently Asked Questions

Here you will find answers to regularly asked questions. If you would like further information, please email us or call us on 0207 183 1030.

What can KiWi Power do for my company?

KiWi Power does three things for your company: we improve your green credentials immediately by helping the UK avoid expensive and polluting peaking power; we generate a predictable annual revenue stream for you; and using our software you can get detailed information of your electricity consumption patterns. We provide all these services at no cost.

Is KiWi Power really free?

Yes, signing up is free and there are never any other associated costs. We pay for your energy audit and any metering and automation hardware or software that might be needed.

How can KiWi Power be free?

By intelligently managing your non-essential energy usage we reduce your consumption slightly during peak demand times. The National Grid in the UK pays for this service, which eliminates the need for expensive and polluting peaking power stations used today to avoid black-outs. We bill the National Grid for you and they cover our costs.

Do I need to change electricity supplier?

No. KiWi Power works with your existing contracts and you don't need to change anything.

Do I need to sign up to a long term contract?

No. Participation is completely discretionary and you can opt out at any time.

What do I need to do to sign up?

Our aim is to make the sign up process as quick and easy as possible. We start with a few questions to assess the suitability of your site, and typically request a recent electric bill. We'll follow up with an on-site energy audit and share all our findings with you. Once we've put together a Demand Reduction Strategy we'll install any equipment needed.

What exactly needs to be installed?

We will install smart meters and provide software to help track energy usage in real-time, and paint a clearer picture of your overall energy consumption. Where possible we integrate KiWi Power directly into your existing building management system (BMS), thereby making it quick, easy and effective.

What will need to be turned down?

Each business is different. During times of peak energy demand, minor pre-determined adjustments are made to non-essential systems. These are usually lighting, HVAC, large loads such as heavy plant and machinery and other non-essential systems. We may also look to utilise backup generators. Each adjustment is designed not to impact operations or comfort.

For how long will systems be turned down?

Typically less than an hour; and never more than two hours.

What if I have a generator?

If you have on-site generation, either through a backup generator or a CHP plant, this is typically the easiest way to get started. Many sites test their generators on a regular basis and incur a cost to do so; working with KiWi Power effectively supplements these tests and turns what was previously a cost centre into a source of profit.

What happens if i can't reduce my consumption when you ask me to?

Absolutely nothing - you'll never incur any liability or cost if you can't or just choose not to reduce your consumption when we ask you to. Our goal is to make it as easy as possible for you to do so when asked, so our Demand Reduction Strategy is designed to focus only on non-essential items that can always be reduced. If you don't implement the Demand Reduction Strategy, you'll simply forfeit the revenue that you were due to receive.

How much greener will my company be?

The green benefits generated are a function of the total kilowatts made available for turndown. While each business is unique, the average location is able to reduce its energy demand by at least 300 kilowatts almost immediately through a combination of demand reduction and on-site generation.

How much can I really earn?

Each site is different and Kiwi Power's customised Demand Reduction Strategies aim to optimise your business' revenue potential, while ensuring that your day to day business still runs smoothly. While it is difficult to generalise, typically we see medium sized businesses generating around £20k pa in revenue from participation in this programme, while larger businesses can see upwards of £100k pa.

What is peaking power?

Peaking power is power that is produced at times of high demand for electricity. Unlike baseload power plants which run all the time and must therefore be efficient, peaking power plants run for a relatively small amount of the year to meet extreme conditions. Because they are run so infrequently, peaking power plants tend to be less efficient and dirties sources of power than baseload power plants. During these times of high demand on the electric grid, Demand Response provides the system operator with a cleaner and cheaper alternative to peaking power.

How can Demand Response support wind and solar energy?

Renewable resources provide energy with little or no emissions, reduce dependence on fossil fuels, and strengthen local economies. However, wind and solar energy tend to be intermittent sources of electricity. When the wind doesn't blow or the sun doesn't shine, demand for electricity must be met in a different way, either through increasing supply or decreasing demand. As we continue to add renewable energy, such as wind power, to our generation mix, the volatility of our energy will increase. Demand Response can help support the integration of renewables onto the grid by helping the grid balance during times of intermittency, allowing for more renewables to be connected to the grid.